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  • Q

    Return / Warranty Timeline of item return or exchange.

  • Q

    Return / Warranty What is needed for return or exchange of items?

  • Q

    Return / Warranty How do I return or exchange a product?

    A

    Please email us about the product you wish to exchange or return to info@fivics.com.
    We will carefully review your inquiry and assist you however we can.

  • Q

    Return / Warranty The delivery status of my order continues to display, “Preparing Order”. What should I do?

  • Q

    Website How do I change my product?

  • Q

    Website How do I measure the arrow spine that is right for me?

  • Q

    Website How do I measure my hand size for the right fingertab?

  • Q

    Website How is shipping cost measured?

  • Q

    Website What forms of payment does Fivics accept?

  • Q

    Client What should I do if I do not find the product I am looking for?

  • Q

    Client How do I order products from you?

  • Q

    Client How can I become a Fivics dealer?