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  • Q

    Return / Warranty Timeline of item return or exchange.

  • Q

    Return / Warranty What is needed for return or exchange of items?

    A

    Please be prepared to provide the proof of purchase (invoice, store receipt) plus your name, address, email, phone number,
    zip code and member number (if applicable).
    We will also need a brief description about why you
    re returning/exchanging the item.
    If your item is either limbs or riser, please provide a serial number found in the packaging box or on the product.

  • Q

    Return / Warranty How do I return or exchange a product?

  • Q

    Return / Warranty The delivery status of my order continues to display, “Preparing Order”. What should I do?

  • Q

    Website How do I change my product?

  • Q

    Website How do I measure the arrow spine that is right for me?

  • Q

    Website How do I measure my hand size for the right fingertab?

  • Q

    Website How is shipping cost measured?

  • Q

    Website What forms of payment does Fivics accept?

  • Q

    Client What should I do if I do not find the product I am looking for?

  • Q

    Client How do I order products from you?

  • Q

    Client How can I become a Fivics dealer?